We ship within the continental U.S. We do not ship internationally or to APO/FPO/DPO addresses.
All orders are processed within 1-3 business days and should arrive in 3-10 days. If there are delays when the product ships directly from the manufacturer, we will contact you via e-mail and/or telephone.
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).
Flies By Vickie is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
We have a 100% satisfaction guarantee. Returns are accepted within 30 of receiving your order. If the item is new and in the original packaging, we will gladly refund you as soon as we receive the merchandise. Each case is different, and we would like to work with each customer on a case by case basis, making sure that each customer is satisfied. Return merchandise to
13500 SW Pacific Hwy
Tigard, OR 97223
Refund Exception: All Fly-Tying material sales are final.
For flyfishing rods, reels, and pontoon boats, customers should contact the manufacturer directly as the manufactures provide the warrantee for these products.
At Flies By Vickie, we want to let you know that while we may collect information from you including your email address, we never will sell, rent, or provide this information to any third parties.
All the text, photographs, and videos in this website are the property of Stillwater Adventures and Flies By Vickie. We have invested a considerable amount of resources and time writing text and shooting photos and videos used on these sites which is copyrighted material. These materials cannot be used or shared by anyone without written permission from StillwaterAdventure.com
For more information or if you have questions on this policy, please contact us.